Privacy Policy
Leadiere is a software product and brand owned and operated by Lumiere Systems Inc. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform services.
Last Updated: October 1, 2026
1. Overview & Commitment
At Leadiere ("we", "us", "our"), brand of Lumiere Systems Inc. ("Lumiere Systems"), we are committed to protecting your privacy. We process personal data in compliance with applicable data protection laws, including US state privacy regulations, GDPR, and industry best practices. By accessing our platform, website, or services, you agree to the practices described in this policy.
2. Information We Collect
We collect information directly from you, automatically through your interaction with our services, and from third-party partners:
Directly Provided Information
- • Contact details (name, email, phone number, company name)
- • Account credentials and profile information
- • Communication preferences and inquiries
- • Billing and payment details (processed securely via PCI-compliant processors)
Automatically Collected Information
- • IP address, browser type, device identifiers, and operating system
- • Usage data, pages visited, timestamps, and referral sources
- • Cookies, web beacons, and session telemetry
3. How We Use Your Information
We use the collected information for specific, legitimate business purposes:
- To provide, operate, maintain, and improve the Leadiere growth platform.
- To manage your account, process transactions, and send billing notifications.
- To deliver automated communications, SMS/email updates, and service announcements.
- To provide customer support, answer consultations, and troubleshoot technical issues.
- To analyze platform usage, measure campaign performance, and enhance security.
- To comply with legal obligations, enforce our terms, and prevent fraudulent activity.
4. SMS, Mobile & Messaging Consent
Leadiere operates an SMS & Mobile Messaging Program (the "Messaging Program") in compliance with the Telephone Consumer Protection Act (TCPA), the CTIA Messaging Principles and Best Practices, and the A2P 10DLC registration requirements administered by The Campaign Registry.
Opt-In & Consent: We collect mobile phone numbers through Leadiere web forms, widgets, booking pages, and account settings. When you provide your mobile phone number and actively check the SMS consent checkbox (unchecked by default), you grant prior express written consent (an electronic signature) to receive recurring automated SMS and MMS messages from Leadiere at the number provided, including appointment reminders, account notifications, booking confirmations, service alerts, and marketing communications. Consent is not a condition of any purchase, account creation, or use of our Services — you may submit any form, book a consultation, or create an account without consenting to receive messages.
Separate Consent: We maintain separate opt-in controls for marketing/promotional messages and transactional/informational messages. Each requires its own distinct, unchecked consent action, and each opt-in applies only to the specific campaign for which it was provided. Consent is not transferable or assignable to any other campaign.
Message Frequency & Rates: Message frequency varies based on your account activity and the campaign(s) to which you have subscribed. Message and data rates may apply from your wireless carrier. For support, reply HELP to any message or email support@leadiere.com.
Opt-Out: You may cancel SMS at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, QUIT, or HALT to any message. You will receive one final confirmation message; no further messages will be sent. To re-subscribe, reply UNSTOP or START. You may also opt out by emailing support@leadiere.com or calling +1 346-436-6500.
HELP & Support: Reply HELP to any message for assistance. The HELP response identifies Leadiere and provides a valid support method. You may also contact support@leadiere.com or +1 346-436-6500.
Compliance: SMS messaging is delivered in compliance with the TCPA, CTIA Messaging Principles and Best Practices, and A2P 10DLC requirements administered by The Campaign Registry. We do not send messages to landline numbers and verify that all opted-in numbers are mobile. We retain records of opt-in consent (including timestamp, consent medium, campaign, and phone number) and process telephone deactivation files regularly to remove deactivated numbers.
No Sharing or Sale of Opt-In Data: We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile information, opt-in consent, and SMS originator data will not be shared with any third parties or affiliates for marketing or promotional purposes. This information is used solely to deliver the messages you have requested, and is shared only with our messaging service providers and carriers to the extent necessary to deliver those messages.
Prohibited Content: Messages must not contain SHAFT content (Sex, Hate, Alcohol, Firearms, Tobacco), gambling, cannabis/CBD, payday loans, debt collection, credit repair, third-party lead generation, fraud, or phishing. Public URL shorteners (such as bit.ly or tinyurl) are not used in message content.
Carrier partners are not liable for delayed or undelivered messages. Leadiere reserves the right to modify message types and frequency based on carrier guidelines and regulatory requirements. For the full terms governing the Messaging Program, see our Terms & Conditions.
5. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share information with:
- Service Providers: Trusted third-party vendors who assist us in operating our infrastructure, hosting, payment processing, email delivery, and customer service.
- Corporate Family: Entities under common ownership with Lumiere Systems Inc., subject to this Privacy Policy.
- Legal Requirements: When required by subpoena, court order, or applicable law, or to protect the safety, rights, or property of Lumiere Systems Inc. and our users.
6. Data Security & Retention
We employ industry-standard physical, technical, and administrative safeguards to protect your data against unauthorized access, loss, alteration, or disclosure. We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
SMS & Messaging Data: Mobile phone numbers, opt-in consent records (including timestamp, consent medium, campaign, and phone number), and message history are retained for the duration of your engagement with the Messaging Program and for a reasonable period thereafter as needed to comply with legal obligations, resolve disputes, and enforce our agreements. We process telephone deactivation files regularly and remove deactivated numbers from our messaging lists. You may request deletion of your mobile number and messaging data at any time by emailing support@leadiere.com or calling +1 346-436-6500; we will honor such requests in accordance with applicable law, except where retention is required for legal or compliance purposes.
7. Your Privacy Rights
Depending on your location, you may have rights regarding your personal data, including:
- The right to access and request a copy of the personal data we hold about you.
- The right to request correction or updating of inaccurate data.
- The right to request deletion of your personal information ("right to be forgotten").
- The right to opt out of promotional email communications or targeted advertising.
8. Contact Us
If you have any questions or requests concerning this Privacy Policy, please reach out to us: